FAQ

Frequently Asked Questions

 

 

How long does shipping take?

 

Orders are processed within 2–5 business days. U.S. delivery typically takes 3–5 business days after fulfillment.

 


 

Can I return an item?

 

Because items are made to order, we only replace or refund items that arrive damaged, defective, or incorrect. Please review our Shipping & Returns page for full details.

 


 

Do you offer size exchanges?

 

We do not offer size exchanges. Please review the size chart carefully before ordering.

 


 

Where are items made?

 

All items are produced to order through our fulfillment partner.


(“Produced” sounds slightly more intentional than “made,” but both are fine.)

 


 

Can I change or cancel my order?

 

Orders are sent to production quickly and cannot be modified once submitted. Please confirm all sizing, shipping details, and product selections before completing your purchase.

We typically respond within 1–2 business days.